Billing

Refund and Cancellation Policy

SiniScan subscriptions are billed through Stripe according to the selected package.

Cancellations

You may cancel a paid subscription by contacting support or through any billing controls provided in your account. Access to paid package limits may continue until the end of the paid billing period.

Refunds

Refund requests are reviewed case by case. Approved refunds are returned through the original Stripe payment method where possible.

Failed payments

If a payment fails, SiniScan may keep the subscription pending or restrict paid package limits until payment is completed.

Free package

The Free package has no subscription charge. Free QR redirects continue to work, but tracked analytics are limited by the monthly package allowance.